Terms and conditions
These terms cover the website published as ShoreTrade Solutions, and business messages sent under that name. Customer work is agreed in writing. These terms do not set a price or a scope of work.
Last updated 5 November 2026.
Who these terms apply to
These terms apply to the website published as ShoreTrade Solutions, and to business messages sent under that name.
Questions about these terms go to support@shoretradesolutions.co.uk.
Using the website
The pages describe the work in general. They are not legal, accounting or financial advice, and they are not a recommendation for your particular business.
Nothing on this website is a promise of price, timing, ranking, savings, review scores or a particular result. We may change or remove pages without notice.
Please do not send customer records, passwords or identity documents through the website. Pico, the on-page guide, does not send what you type to us.
A message is not a contract
Sending an enquiry, or talking about a problem, does not start a project and does not create a paid engagement. We agree the scope in writing before that work starts. The written agreement says what will be done, what it costs, and what support is included.
If that written agreement conflicts with these website terms on the same point, the written agreement wins for that project. It does not change the messaging terms below.
Business messages
Program name: ShoreTrade Solutions.
Program description: RCS and text messages about an enquiry you sent us, work we are doing with you, and news or offers you asked to receive.
Messages may arrive as RCS, or as a text message (SMS) when RCS is not available on your device or network. Message frequency varies. Message and data rates may apply.
The messages can include:
- A reply to an enquiry you sent us.
- A project or service update about work we are doing with you.
- Occasional news and offers about ShoreTrade Solutions, only where you have asked to receive them.
Opting in
On the contact page, tick WhatsApp, SMS, email or phone. We use a method only if you tick it. None of the boxes are ticked for you. Ticking a box asks us to use that method for this enquiry. It is not a request for news or offers.
The public opt-in for RCS and text messages is the message opt-in page. The box is not ticked for you. Ticking it asks ShoreTrade Solutions to send RCS messages about that enquiry, and a text message when RCS is not available. Message frequency varies. Message and data rates may apply. Reply STOP to stop.
Ticking WhatsApp means we may message that number on WhatsApp about this enquiry. You can ask us to stop in that chat or by email.
We do not buy phone lists, and we do not treat a visit to this website as permission to message you.
Stopping messages and getting help
You can opt out at any time by replying STOP. We will stop ShoreTrade Solutions messages to that number. For help, reply HELP, or email support@shoretradesolutions.co.uk.
If your mobile number changes, or you no longer use it, you are not held liable for later messages and you do not have to do anything to avoid responsibility for them. Reply STOP from the old number if you still can, or email us and we will stop. Tell us the new number only if you still want messages there.
Carriers are not liable for any delayed or undelivered messages.
The programme records your mobile number, the fact that you asked to receive messages, and any request to stop. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
The same commitment is in the privacy policy, which is the privacy policy for this website and for these messages.
Acceptable use
Do not misuse the website, try to break it, or use it to send unlawful, misleading or harmful material. Do not present ShoreTrade Solutions as the sender of a message you were not asked to send.
Liability
The website is made available as a source of general information. We are not liable for a decision you take from that general information alone.
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud. Liability for paid work is set in the written agreement for that work.
We are not responsible for a network delay, a handset that cannot show RCS, or a message that a carrier does not deliver. Carriers are not liable for any delayed or undelivered messages.
Law and changes
These terms are governed by the law of England and Wales. The courts of England and Wales decide disputes about them.
We may update this page, and we will change the date at the top when we do. The terms in force when you opt in to messages apply to that programme until we tell you about a change in the message thread or by email. Continuing to use the website after we publish a change is acceptance of the updated website terms.